Terms of Service

1. Services

Propeliq provides remote business operations support, which may include inbox and calendar management, client and vendor coordination, CRM and project updates, bookkeeping support, documentation and process management. The exact scope for each client is agreed in writing before work begins.

2. Plans, fees and billing

• Services are billed monthly in advance based on the selected plan. Published prices are starting prices; final pricing depends on agreed scope.
• Introductory offer pricing applies for the period stated at sign-up and may change for new clients at any time.
• Invoices are due on receipt unless otherwise agreed. We may pause services for overdue balances.
• Fees exclude third-party software, tools or expenses, which are billed to or paid directly by you.

3. Term and cancellation

Engagements renew month to month unless otherwise agreed. Either party may cancel with written notice before the next billing cycle. Fees already paid for the current month are non-refundable, and we will complete a reasonable handover of work and access.

4. Your responsibilities

• Provide timely access, information and decisions needed for us to perform the services.
• Ensure you have the right to share any data or accounts you give us access to.
• Retain final authority over business, financial, legal and tax decisions.

5. Confidentiality

We treat all non-public information about your business as confidential and use it only to deliver the services. This obligation continues after the engagement ends.

6. Professional advice

Our services are operational support. We do not provide legal, tax, accounting or financial advice, and our bookkeeping support does not replace a licensed accountant.

7. Intellectual property

Work product created specifically for you (such as SOPs, documents and reports) belongs to you once paid for. We retain ownership of our general methods, templates and know-how.

8. Limitation of liability

Services are provided with reasonable care and skill, but we make no guarantees of specific business outcomes. To the maximum extent permitted by law, our total liability for any claim is limited to the fees you paid in the month before the claim arose, and we are not liable for indirect or consequential losses.

9. Website use

Website content is provided for general information. You may not misuse the site, attempt to disrupt it, or copy its content for commercial purposes without permission.

10. Changes

We may update these terms from time to time. Continued use of our website or services after changes means you accept the updated terms. A signed service agreement takes precedence over these terms where they differ.